Customer ReviewsforSky-Tours

Booked a flight with sky-tours this year for ******, ****** thru Jetblue. My Flight was cancelled on May 7 and we flew on May 8 the next day. Emailed them twice for a refund but to no avail! Their phone is non-existing! This travel agency is a SCAM! Don't book your flights!

It's a scam, they give you one price and even pay your reservations and give you a booking number but then they send you an email asking for more money "because the ticket at that price is not available" but the same tickets are at higher price. Don't bother with them. I put a stop to the payment with my credit card before they took the payment.

This is a fraud, one person owned company who is nothing but a fraud. I don't know how they allow it to be operated. I booked a ticket with this company with full insurance. When I called/emailed the support line to cancel the ticket, there is no live person but instead an email response after weeks. It is some ********************* who is responding to the emails after weeks with ***** claims to refund the money. I haven't received my refund in 4 months so far. Please stay away from this website.

I bought my tickets to fly to India during July 2021 (planning to fly during Oct 2021) along with "Gold Cancellation protection" which cost me CAD $146 extra, however due to COVID I needed to cancel my travel plans. I notified Sky tours to cancel my flights during August 2021. Most of the airlines and Travel companies process their refunds within 6 months. Sky-tours however seems like have no intentions to refund for the cancellations. For 6 months, Sky-tours kept me informing that my refund is in process and after 9 months they have denied the refund stating it is against their policy...I mean is this some kind of Joke ??? Sky-tours has offered a voucher, which is another JOKE and money grabbing tactic. The terms and conditions to use voucher is as follows.
Terms and Conditions
-Refund Vouchers can be used as part payment towards a future booking up to
maximum amount of 50% of the purchased travel.
- Refund Vouchers are only valid for use at www.sky-tours.com and might be used
for any service advertised on-page.
- The new booking made with the voucher must be purchased within the validity
date. The travel date can be later!
- 6 months of validity will be set every time you use the credit.
- Once the voucher has expired it has no use and the value is forfeited.
- Remaining credit can be used as many times until the amount is 0 (zero).
- Cash refunds are not allowed.

SKYTOURS IS A FRAUD, FORGET YOUR REFUNDS IF HAD TO CANCEL A FLIGHT.
I DON'T ACCEPT THE VOUCHER ...I NEED MY MONEY BACK

I booked flights for my husband and I with Sky-Tours on Jan.28th, 2020 to fly out on June 8th , 2020. Then Covid shutdowns started happening around March of 2020. I have been fighting to get my refund ever since. I give them time, as per their request but nothing happens so then I get in touch again. Always the same story," the airlines have NOT refunded the money to Sky-Tours". This is a lie as the airlines, KLM, have informed me my refund went back to my booking agent ( Sky-Yours) on Oct.5th, 2020. They have had my money for over A YEAR!!! They refuse to give it back to me.They still try to tell me they have not been refunded by KLM yet!!! We are talking over $3,000. in airfare!! It has been almost 2 years since my original contact and payment to Sky-Tours. It seems to be the time to call in a lawyer.