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Find a Location

Envy Automotive has 1 locations, listed below.

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    Business ProfileforEnvy Automotive

    Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21024 Sherman Way Unit B, Canoga Park, CA 91303-1745
    BBB File Opened:
    4/25/2022

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Dealership details: Envy Automotive dealership XXXXX ******* Way Unit ** ****** ***** ** XXXXX 12/20/21 Date of purchase 12/21/21 1st problem, texted him about a leak 12/21/21 2nd problem, "engine temperature is high" sign 12/21/21 3rd problem shaking on low speed 12/28/21 Oil leaking started. I took it back to them to try to fix the leaks for the 1st time. 01/02/22 Tried to take the car for the 2nd time with the same issues but he got covid. At this point I couldn't go back and forth to Downtown without the coolant level is low sign even though I have refilled it every time before I have left my home. Giving me constant anxiety. 01/05/22 4th problem the liquid in the coolant reservoir turned brown like a cappuccino. 01/06/22 towing the car to their place so they could try to fix the original problems for the 2nd time and check out everything else 01/14/22 5th problem the ac does not work properly 01/17/22 took the car for the 3rd time with the same problems and with the new ones 01/19/22 changing my first tires because one of them was damaged (they sold it like that) $390 + $75 alignment the whole car started shaking. It's the transfer case which would be at least another $***** to fix. 01/20/22 got the coolant level sign again 01/21/22 took the car for the 4th time with the same problems and new ones 01/24/22 they said they don't know how to fix the AC and they don't want to take the risk 01/24/22 letting them know there is still some oil leaking which is on my warranty papers 01/25/22 taking the car for the 5th times I already made jokes about if I should move in? 01/31/22 the coolant level is low again and I decided not to give them more opportunity to fix it at this point 02/09/22 tow the car for $90 to another shop. 02/12/22 spent $***** transfer case hasn't been fixed 02/15/22 check engine light on 03/07/22 oil is still leaking Spent: $******** Current Loan Balance: $********* Total: $********* Had a cancellation option for two days.

    Customer Reviews

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