ComplaintsforPlastcare Usa
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Complaint Details
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Initial Complaint
02/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
They are selling Level 1 masks under the false pretense of being COVID safe. Asking for refund of $13.99Business response
03/08/2022
Business Response /* (1000, 5, 2022/03/07) */ Thank you for contacting us. The buyer is making a claim that the mask is no good for COVID 19. Our face masks are dental face masks and are not specifically made for COVID 19. We have been manufacturing dental supplies for over 6 years. We provide spec sheets and the masks are ASTM Level 1 which has high filtration which I can provide you with. But nowhere do we claim these are COVID 19 masks, nor any mask on the market does. Consumer Response /* (2000, 7, 2022/03/07) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.