Business ProfileforNot Just 4 Paws

I took my dog to this place and had his **** glands cleaned. I was told they were cleaned and expressed normal. My dog kept chasing his behind like something was wrong. I took him back and had them cleaned again. I was told they were cleaned and normal. I spoke with the vet who told me she thinks it could be allergies. I knew something was wrong with my dog. I took him to my old family vet in *********. HIS **** GLANDS WERE SEVERELY INFECTED! I had to take my dog to have infusions once a week for 3 weeks after that as well as have him on an antibiotic. Over 400 dollars later, my dogs **** glands have healed. I contacted the office manager, ******, at Not Just 4 Paws to be compensated since this shouldnt have happened. I have never been treated so horribly in my life by someone whos supposedly in customer service! I was laughed at. Told I just didnt want to hear her answer, I was told my current vet never said my dogs **** glands were infected (which he sent over a detailed report stating they were!). ****** told me she has one of the best teams in **********. I beg to differ. They are negligent! And when I said that, I was screamed at and told that she is protective of her staff. I now have an open case with the veterinary ***** of California reporting her as well. ****** is rude, condescending, and the most unprofessional person Ive seen. I was told I would be contacted by their COO, which never called me. Big surprise. I have put in complaints with other agencies and will NEVER recommend them to anyone I know or who asks.