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          Hygeia II Medical Group Inc has 1 locations, listed below.

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            Business ProfileHygeia II Medical Group Inc

            Breastfeeding
            BBB accredited business

            Contact Information

            6241 Yarrow Dr Ste A

            Carlsbad, CA 92011-1541

            Visit Website
            Email this Business
            (714) 515-7571

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/8/2019

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers breast pumps and breastfeeding accessories. 

            Business Details

            Location of This Business
            6241 Yarrow Dr Ste A, Carlsbad, CA 92011-1541
            Email this Business
            BBB File Opened:
            9/5/2013
            Years in Business:
            17
            Business Started:
            7/31/2007
            Business Incorporated:
            7/31/2007
            Accredited Since:
            2/8/2019
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hygeia
            • Hygeia II Medical Group
            Related Businesses
            Business Management
            • Mr. Brett A Nakfoor, CEO
            • Mr. Tom Meena, CFO
            • Ms. Jenny Murdock, Complaint Handler
            Contact Information

            Principal

            • Mr. Brett A Nakfoor, CEO
            • Mr. Tom Meena, CFO

            Customer Contact

            • Mr. Brett A Nakfoor, CEO
            • Mr. Tom Meena, CFO
            • Ms. Jenny Murdock, Complaint Handler
            Additional Contact Information

            Fax Numbers

            • (714) 494-8571
              Primary Fax

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/17/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My wife and I received a list of reputable companies from our insurance company to look at breast pumps for our newborn baby. Hygeia was one of these "reputable companies." We followed the same procedures with all of the websites- enter insurance information, and look at the breast pumps available to us for free, and which ones we could upgrade to. My wife was looking at pumps she could wear and be hands free. Without us ordering anything, Hygeia sent us a breast pump (a type we weren't even looking at) and charged our insurance $500, without our consent. We did not put a breast pump in our cart or check out.We have tried to call multiple times and get a voicemail and received no call back. We finally got a hold of someone and they insisted by putting our insurance information in, that was ordering a pump.This company is committing insurance fraud- and the pump they sent us is useless to us as it is not what my wife wanted or was looking at. I would highly suggest nobody do business with Hygeia, and we insist on getting the claim on our insurance reversed so we can get a pump that works for my wife's needs.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brenda R

            02/22/2024

            I ordered a breast pump through my insurance 4 months ago. And have not been able to use it the pump does not work. It turns on but doesnt not suction at all. I have 4 months sending emails and trying to call the company and their customer service is non existent have not been able to get ahold of them. *** left emails, voicemails, and nothing. I cannot afford another pump and have been using one that o bought for $20 on Amazon. I would stay away from ordering a pump from this company.

            Hygeia II Medical Group Inc Response

            02/23/2024

            Hello ******, we have received your emails and reviews. We have reached out to you regarding your issue with the pump, however, we have not heard back from you. We sent you multiple emails to ********************** and we believe that our emails have been going to your junk/spam folder. We also tried to call you at the phone number we have on file for you, which is ************ but it's not a working phone number. If you could please provide me with your current phone number so we can resolve this issue for you in a timely matter. Thank you

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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