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Find a Location

Life Ionizers has 1 locations, listed below.

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    Business ProfileforLife Ionizers

    Water Purification Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.52/5stars

    Average of 52 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/18/2020

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and commercial alkaline water ionizers and water filtration systems.

    Business Details

    Location of This Business
    6352 Corte del Abeto Ste H, Carlsbad, CA 92011-1408
    BBB File Opened:
    4/26/2007
    Years in Business:
    18
    Business Started:
    6/1/2006
    Accredited Since:
    6/18/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Rick Cabados, Owner
    • Mr. Thai Cabados, Owner
    • Mrs. Destine Maina, Office Manager
    Contact Information

    Principal

    • Mr. Rick Cabados, Owner
    • Mr. Thai Cabados, Owner

    Customer Contact

    • Mr. Rick Cabados, Owner
    • Mrs. Destine Maina, Office Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I have a complaint that I am a long time customer on Autoship and was NOT notified that my old pitcher filter prices were going up 70%. I had to call yesterday to find out where my filters were (as I've done many times in the past) ***** has helped me many times in the past, but yesterday, she did NOT refer me to another product which would have been the best marketing idea...but no, she sent me to someone else and said she isn't handling Autoship anymore. VERY UNPROFESSIONAL since i was just given a CA number to call as she wouldn't transfer me when it was the same guy at toll free number i originally called.* I see the $39 Autoship is still on their website! I have been a loyal customer since 2018 or even before and was just turned away with no help whatsoever! How do they expect to stay in business? They are forcing me to upgrade which I wouldn't have minded doing if handled professionally. And it seems like false advertising if telling me one thing but I see the original offer for Autoship still on their website.
    Read More

    Customer Reviews

    52 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tammy S

    1 star

    06/22/2024

    My Whole Home Water Filtration needed adjusting and repair. The customer service and communications needed in completing such has been a disaster. I've been given the run around for the past week. Yelled at, accused of being rude, and put off every day this week. I already had system evaluated by my plumber and passed the information to tech. It seems the parts needed are being searched for, they said. Even thou they are the distributor I bought from. I was told to wait. They will get back to me. Presently, I am forced to use chlorinated water which I'm allergic to. They seem to not care or resolve issue in a professional manner. They lye, accuse, contradict me as the customer and I will not back down until my system is repaired that they sold me so happily. Do they even know where to get parts?? Don't seem so. I'm still hanging and waiting for them to get they act together while my skin is breaking out in itch and rash welps. Please help.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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