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Find a Location

The Factory Appliance, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Factory Appliance, Inc.

      4188 Carpinteria Ave Ste 19 Carpinteria, CA 93013-3307

    • The Factory Appliance, Inc.

      PO Box 488 Summerland, CA 93067-0488

    • The Factory Appliance, Inc.

      4647 Carpinteria Ave. Carpinteria, CA 93013

    Business ProfileforThe Factory Appliance, Inc.

    Major Appliance Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business is a home appliance store based in Carpinteria, CA. The Factory Appliance, Inc serves customers in Carpinteria, Montecito, Santa Barbara, Summerland and Goleta.

    Business Details

    This is a multi-location business.

    Find a Location

    The Factory Appliance, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Factory Appliance, Inc.

        4188 Carpinteria Ave Ste 19 Carpinteria, CA 93013-3307

      • The Factory Appliance, Inc.

        PO Box 488 Summerland, CA 93067-0488

      • The Factory Appliance, Inc.

        4647 Carpinteria Ave. Carpinteria, CA 93013

      Location of This Business
      4188 Carpinteria Ave Ste 19, Carpinteria, CA 93013-3307
      BBB File Opened:
      4/1/1990
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Started Locally:
      1/1/1985
      Business Incorporated:
      3/6/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 43422 for this business, issued by BHGS (formerly BEAR) Bureau of Household Goods and Services

      These agencies may include:

      BHGS (formerly BEAR) Bureau of Household Goods and Services

      4244 South Market Court, Suite D

      Sacramento CA 95834-1243

      (916) 999-2041

      Fax: (916) 9217279

      https://bhgs.dca.ca.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Maytag
      • Factory Appliance, Inc., The
      Business Management
      • Ms. Laurie Chamlee, Bookkeeper
      Contact Information

      Principal

      • Ms. Laurie Chamlee, Bookkeeper

      Customer Contact

      • Ms. Laurie Chamlee, Bookkeeper
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenn W

      1 star

      10/31/2022

      Customer service is non existent. The options on their web-site don't work like the live chat. Hours on the site are 8am to 7pm however at 6:30pm they delivered an automated message saying it was after hours. They website also doesn't recognize my modal number MVWC565FW1 The next day I tried the live chat and it wasn't activated and wouldn't load. It took a week for me to receive an email response with a phone number I was to call 1-800 - 344-1274. There I was emersed into 5 minutes of prompts only to sit on hold for now , 40 minutes, listening to recordings and excuses that they are experiencing an unusual amount of calls. After 45 minutes, a recording came on telling me I will be on hold for at least 29 more minutes. After 5 more minutes of waiting THEY dropped my call. I will not be purchasing Maytag or Whirlpool products ever again and I will be contacting the BBB and Lowes. When I went to file a complaint, in order to submit, I had to register my with "Socials" to submit it. Why do I have to register with "Socials" to submit this complaint?

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