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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
An order was placed for a container to be delivered we were told there would be a deposit and paid $822.00 dollars via PayPal after a week of trying to contact them with no response I placed on hold or the fund's. We were finally contacted by ***** and a delivery date was set up. On January 29 2024 we received an email stating that they had unforseen consequences and needed another $622.00 dollars to be paid. At this point we told them to cancel our they stated it would take 21 days to process the refund and were told to cancel it anyway. After over 50 days a phone call and email we still have not had a response from the seller.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.