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          Find a Location

          CarParts.com, Inc. has 41 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCarParts.com, Inc.

            New Auto Parts
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2050 W 190th St #400

            Torrance, CA 90504-6228

            Get Directions
            Visit Website
            (888) 810-9229

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            Customer Reviews

            3.23/5

            Average of 386 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            429 complaints closed in last 3 years

            193 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/13/2021

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            CarParts.com is an American online provider of aftermarket auto parts, including collision parts, engine parts, and performance parts and accessories.

            Products & Services

            CarParts.com sells auto parts and accessories to customers in the continental United States. It operates warehouses in LaSalle, Illinois, Chesapeake, Virginia, and Las Vegas, Nevada. CarParts.com ships its products via air or truck freight.

            Business Details

            This is a multi-location business.

            Find a Location

            CarParts.com, Inc. has 41 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2050 W 190th St #400, Torrance, CA 90504-6228
              Years in Business:
              18
              Business Started:
              3/3/2006
              Business Started Locally:
              3/3/2006
              Business Incorporated:
              10/6/1995
              Accredited Since:
              10/13/2021
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of C2856108 for this business, issued by Secretary of State-Corporations

              These agencies may include:

              Secretary of State-Corporations

              1500 11th Street

              Sacramento CA 95814

              (916) 653-6814

              https://businesssearch.sos.ca.gov/

              BBB records show a license number of 4114633 for this business, issued by Secretary of State-Corporations

              These agencies may include:

              Secretary of State-Corporations

              1500 11th Street

              Sacramento CA 95814

              (916) 653-6814

              https://businesssearch.sos.ca.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • CarParts.com
              • Auto Parts Warehouse
              Business Management
              • Mr. David Meniane, CEO
              Contact Information

              Principal

              • Mr. David Meniane, CEO

              Customer Contact

              • Mr. David Meniane, CEO
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              429 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I bought a strut and was defective they did not want to give me a replacement or a refund, which I had only bought 3 months prior to the installation to it. It went bad the same day it was installed. It took several emails to try to resolve it and they kept lying and lying. I told them I just wanted a replacement which they said they had none so I ordered one from ***** **** went thru carports and they send me a strut that they said they never had and would take months to get. That's consumer sales fraud and warranty fraud. I would like the original $300 dollars I paid because I know they will never honor the entire $ struts that I bought with a lifetime warranty.
              Read More
              Read 428 More Complaints

              Customer Reviews

              386 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Warren H

              08/11/2024

              Beware!!! The worst auto parts ever. Their prices are 20% higher then other sellers. They wait days and days before shipping out the order. ( I suspect this is to give them time to order from a cheaper seller) **** has way better sellers for cheaper that ship out your parts the same day. I have been buying car parts from **** stores for many years and this company is the worst of the worst. Do not believe their fake reviews. I am positive that if you avoid these scammers that you will do better elsewhere, anywhere but these folks that will cheat you. Their **** store is called carpartswholesale so for your sake avoid them and you will pay less, receive a better part and receive your parts within a few days opposed to weeks.
              Read 385 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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