Business ProfileforBoost Mobile

Hello this is my 3rd complaint I am making a complaint once again because my bill hit Im a little bit late on this one. It was about a week ago Last time I received a call back from boost the womens name was ****** again and it seem to be no help again so when I first came to the company before I even switched from my other company, they told me that I will for sure be able to transfer my ACP program there to get the discount this is about the fifth or sixth month now and my discount is still not there so when I talk to the girl ****** last time, she said I need to go into one of the stores and have them apply it for me. Well Ive went to 2 different stores, and they told me the same thing that they say over the phone that they cannot do nothing to apply this program and I would have never transferred to boost mobile if I was not able to transfer the acp program I am now paying more than I was at my last company and at the same time I also bought a brand new phone from boost mobile when I activated this account for $312 and now I feel like Im just stuck and cant do anything in my power to solve the problem On top of that now I drive for DoorDash as a living, and the service in certain areas does not work, so when the service is not work for my DoorDash and order comes in, I cannot accept them. This happened to about four or five different orders and it affected my completion ratings and when my completion ratings go down, I dont have the option to dash whenever I want so that means I have to schedule a dash which there were no dashes in my area in Stockton so I had to drive all the way to San **** which is about 75 miles away where the schedule was open for and work out there for 4 days all because boost mobile So now I have $640.97 into this company and I am not satisfied at all. I would like for my I phone 12 to be unlocked IMEI *************** Ser# HT2KHPL80DXF This is very frustrating. Ive been dealing with this for the last six months now.