ComplaintsforCraig Takeshita, DDS
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Complaint Details
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Initial Complaint
06/23/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
My last visit was on 4/19/23 Due to a pain on my tooth, which had a deep decay he missed in seeing. Prior to this day, I visit him 6 months, to a year before this. I asked for a refund, which he was agreeing, then he started making excuses by blaming my previous dentist and myself. I need him to refund me around $6,200.Business response
07/06/2023
CW presented to my office in May of 2022 from a dental specialist who had made previous attempts to refer her for endodontic (root canal) treatment. Upon referral to my office I addressed other requested treatment and did not see CW until April of ********************************************************* my office for relief of pain. He referred her once again to a specialist who confirmed her need for a root canal. Had CW sought treatment one year prior her problem would have been resolved. The refund CW is demanding is for treatment already completed and will not be considered. I believe CW is attempting to obtain extensive dental treatment for no cost.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.