Business ProfileforCerritos Nissan

I feel compelled to share more about my experience with Cerritos Nissan, as it has been nothing short of a nightmare. After my earlier interactions with the dealership, I was left feeling frustrated and confused, but I decided to give them one last chance in hopes of finalizing the purchase of the 2018 Infiniti Q50 Hybrid that I had grown attached to.During my last visit, I confronted the sales rep about why my credit had been run again without my consent. To my dismay, he didnt know who had run it, but he mentioned that *** was responsible. I insisted on speaking with *** for clarification, only to be met by yet another manager who apologized for my experience. He informed me that *** had just run my credit and left the premises, which was incredibly unprofessional and left me feeling even more uneasy. However, a moment of clarity struck, and I realized I needed to protect myself. I asked to have a mechanic inspect the vehicle before moving forward with any agreements.The shock on their faces was evident, but surprisingly, they agreed. About 30 minutes later, the mechanic arrived to conduct his inspection. Up until this point, I had been assured that the tears in the leather would be repaired, but I discovered that the vehicle was sold "as is," meaning the dealership was not obligated to make any repairs after the sale. This contradiction raised red flags, especially since no formal written agreement had been made regarding the promised repairs.The mechanics findings were alarming. He identified multiple issues with the Infiniti, including damages that were not present during my initial review of the vehicle. He found faulty front struts, a loose rear bumper, bad front brakes, and rusted shock absorbers, among other significant problems. The estimated cost for these repairs was easily over $4,000. This dealership is a scam. Watch our for these guys they will try to s**** you over!