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Business ProfileforNorm Reeves Ford Superstore
At-a-glance
Related Categories
Business Details
- Location of This Business
- 18900 Studebaker Rd, Cerritos, CA 90703-5309
- BBB File Opened:
- 3/27/2015
- Years in Business:
- 25
- Business Started:
- 11/1/1998
- Business Incorporated:
- 9/25/1980
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Norm Reeves Lincoln
- Business Management
- Mr. Dave Holmerud, General Manager
- Contact Information
Principal
- Mr. Dave Holmerud, General Manager
Customer Contact
- Mr. Dave Holmerud, General Manager
- Additional Contact Information
Phone Numbers
- (888) 318-5001Other Phone
- (877) 418-5252Other Phone
- (888) 318-5001
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Aleta W
04/05/2023
Norm Reeves Ford Superstore Response
04/10/2023
Please contact our Customer Relations Manager, *************************** at ************. We have searched our database and do not show anyone with your name so we cannot reach you.
Regarding your review, we would love to fill your car up with gas as we should have done in the first place after driving it 197 miles. When a vehicle will not pass smog, often it is because the vehicle has monitors that need to be cleared. To clear monitors on vehicles there is a certain sequence of driving conditions that must be met while driving the vehicle on the road. When we are driving the vehicle on the road there are variables like traffic that we encounter, this sometimes makes the technician start the sequence back from step one. This is why there are sometimes a lot of miles put on a vehicle when troubleshooting for not passing smog.
Since the pandemic the industry has been suffering from many parts delays due to manufacturing supply. We do everything we can to acquire parts as soon as possible. If you could reach us so we can identify you and your vehicle in our database, we can take another look into the parts situation to see if there is anything else that could be done.
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