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Find a Location

Autoland, LLC Car Buying Service has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforAutoland, LLC Car Buying Service

    Auto Brokers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Autoland, LLC Car Buying Service has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      9121 Oakdale Ave #100, Chatsworth, CA 91311-6552
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Incorporated:
      2/11/1974
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Autoland
      • Credit Union Autoland
      • Credit Union Car Buying Service
      Business Management
      • Mr. Jeff Martin, President/CEO
      • Cameron Rueff, COO
      Contact Information

      Principal

      • Mr. Jeff Martin, President/CEO

      Customer Contact

      • Mr. Jeff Martin, President/CEO
      • Ms. Marisol Winters, CFO
      • Cameron Rueff, COO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On March 7, 2024. I traded my leased 2020 ************** to AutoLand, a car buying service. At that time I completed all of the paperwork necessary releasing me from all responsibilities/liabilities of the 2020 **************. At some point AutoLand did not provide the necessary documents to NMAC, with whom was financing my lease. When they did not receive my monthly payment for March 14, it was perceived to be 30 days late, and reported to each of the Credit Bureaus The annoying phone calls from NMAC soon followed. During this time my Dad was very ill and I needed to take him to the hospital on several occasions. The stress from a situation I did not cause was very overwhelming. After multiple phone calls on my part to Autoland, and research, the ** of the company got to the bottom of the situation, but not before my credit worthiness took a huge hit. I am still very upset about this whole situation. Please review supporting documents. AutoLand has taken full responsibility for these unfortunate events, however, we are still waiting to see if NMAC will have this negative impact to my score removed.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Yolanda L

      1 star

      10/19/2021

      Horrible place. I purchased a car in July of 2021 a 2011 Toyota RAV4 and within a month my check engine light turned on. It has a transmission fluid leak and my extended warranty that I purchased isn't helping because it's "customer negligence". I just purchased this car!! It's not my fault it didn't have fluid from the start! It's a lemon car sold to me by Autoland and they don't want to take it back and they don't want to help because the insurance is saying it's my fault. So overall Autoland sold me a lemon car from the beginning and it's been at the auto shop for more than a month now and I don't have my car yet because nothing has been resolved yet.

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