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          K D F Automotive Group, Inc. has 1 locations, listed below.

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            Business ProfileK D F Automotive Group, Inc.

            Brake Manufacturers

            Contact Information

            9424 Eton Ave STE I

            Chatsworth, CA 91311-6938

            Get Directions
            Visit Website
            (818) 772-5540

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            9424 Eton Ave STE I, Chatsworth, CA 91311-6938
            BBB File Opened:
            3/9/2022
            Years in Business:
            2
            Business Started:
            10/28/2021
            Business Incorporated:
            1/1/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Brake Performance
            Business Management
            • Frank Farsoudi, President
            Contact Information

            Principal

            • Frank Farsoudi, President

            Customer Contact

            • Frank Farsoudi, President
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/09/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I went to Brake Performance in October 2022 and purchased brake caliber parts. The parts are defective. I requested a refund and after much back and forth, they finally gave me a partial refund. I am not satisfied with a partial refund. I have returned all of the parts as requested. They say I cannot get my full refund because I have not returned the defective parts but I did return everything. I am an 83 year old man and I do not have the time or patience for businesses that take advantage of seniors. I would like my full refund. Thank you
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gene H

            06/03/2024

            Overall displeased with my experience with Brake Performance. I ordered full set of rotors and pads online and I was sent parts for the wrong trim level. My initial deliver was also incomplete, causing me to delay my install. I had to have customer service check and correct the issue to receive the rest of my order. After conversations with customer service I was notified that due to the fact I ordered online that the fault will automatically be placed on me. Calling it human error. I cannot confirm or denied where the mistake was made so I could not be certain on where I could push back. If my memory serves me right I felt like the website pushed my into my shopping cart with asking my trim level. Hard to say at this point.As **************** was not that lenient or understanding, my advice is, if you work with Brake Performance be ABSOLUTELY sure of what you're shopping for and double/triple check all the details your order before you submit it.

            K D F Automotive Group, Inc. Response

            06/05/2024

            customer had chosen a different trim at the time of order, we reached out to him and found out that his vehicle trim is different. He agreed that he will purchase new correct set in exchange once we receive the old ones back. We will in turn waive our 15% restocking fee as a good will gesture.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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