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Find a Location

CBDfx has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CBDfx

      19851 Nordhoff Pl STE 105 Chatsworth, CA 91311-6616

    Business ProfileforCBDfx

    CBD Oil

    Additional business information

    Advertising Review:

    As part of an industry-wide review of CBD businesses in our service area, BBB requested that CBDfx substantiate, modify, or discontinue advertising claims on its website to be in compliance with the BBB Code of Advertising as well as FDA and FTC mandates for this industry. On June 21, 2022, BBB initially contacted the business regarding their website, which featured various claims including the health benefits of CBD Oil.

     

    On November 16, 2022, the Food and Drug Administration (FDA) formally issued a Warning Letter to Newhere Inc dba CBDFX. 

     

    As of May 17, 2023, CBDfx has cooperated with BBB. BBB is awaiting a close-out letter from the FDA. 

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    19851 Nordhoff Pl STE 105, Chatsworth, CA 91311-6616
    BBB File Opened:
    11/8/2018
    Years in Business:
    11
    Business Started:
    11/10/2012
    Business Incorporated:
    4/18/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C3562673 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Newhere, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Ms. DeEtte Christie, Vice President of Marketing
    • Mr. Ali Esmaili, CEO/Owner
    • Jameson Rodgers, Co-Founder
    Contact Information

    Principal

    • Mr. Ali Esmaili, CEO/Owner

    Customer Contact

    • Ms. DeEtte Christie, Vice President of Marketing
    • Mr. Ali Esmaili, CEO/Owner
    • Jameson Rodgers, Co-Founder
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    CBD gummies were purchased with the understanding that the product is ND-THC..Non Detectable THC. I have taken the product for about 3 weeks now and decided to do a home test for THC and it came up "Preliminary Positive". I ordered the product for extreme back pain and it seemed to be working. I am in the Commercial Transportation Industry and therefore am subject to random drug test. It's a good thing that I thought to check on my own before being called in on a random. I did reach out to the ************ and was told on more than one occasion to "stop using the product" if I was concerned. Hardly a way to respond to a customer who in good faith trusted the representations of the company. Very discouraged
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Br N

    2 stars

    02/01/2024

    They say they are organic and have good manufacturing practices but ARE NOT A CERTIFIED by either USDA or have CGMP cert. This makes me very suspicious of the companies claims and the fact they still aren't accredited makes me even more suspicious. They don't show what kinds are chemicals they use for there "natural" and "artificial" flavors. I know it's not common practice but it should be shown for safety (Specificly their vape products). I would be very cautious about using their products as they have NOTHING to back up their claims. They are more of a trust me bro. Company. Which is not good. I will say that they are 3rd party tested when it comes to cannabis toxicity and making sure there aren't any harmful toxins during extraction. But that's really all they have to back up their claims. They aren't as transparent as they may seem on the outside. I SERIOUSLY HOPE THEY CHANGE THIS

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