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Find a Location

Mazal Enterprises has 108 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mazal Enterprises

      20255 Corisco St Chatsworth, CA 91311-6248

    • Mazal Enterprises

      1245 Worcester St Natick, MA 01760-1515

    • Mazal Enterprises

      210 Andover St Peabody, MA 01960-1647

    • Mazal Enterprises

      333 Adams St Quincy, MA 02169-1701

    • Mazal Enterprises

      601 Donald Lynch Blvd Marlborough, MA 01752-4730

    Business ProfileforMazal Enterprises

    Cosmetics Sales
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Advertising Review:
    On April 8, 2021, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, www.celestolite.com. The company advertises "NOT TESTED ON ANIMALS" and "NOT TESTED ON ANIMALS
    Celestolite products are not tested on animals. We are proud to be cruelty free."

    The company also advertises the following claims:
    - "TESTED & APPROVED IN THE USA"
    - "To achieve optimal results, skin needs more than just minerals alone. That's why we at Celestolite have taken nature's most effective botanicals and paired them with scientifically proven ingredients. This has allowed us to create product lines that target the most common skin issues while preventing future signs of aging."
    - "Celestolite is a prestige skin care brand that offers its customers a true 'star' experience. Each Celestolite collection is specially formulated with signature ingredient: powdered meteorite."

    The BBB Code of Advertising states that, "1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB."

    The BBB Code of Advertising also states, "34. Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data."

    As of May 3, 2021, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

    Additional business information

    Additional Info:
    According to BBB files, records show that the company has a pattern of complaints concerning consumers being sold skincare products with the promise of refunds from your sales representatives' if the consumers were unsatisfied. Once the consumer attempted to return the product they were informed of the No Refund Policy, which was only printed on their receipt. Per California state law retailers must inform consumers about their refund policy by conspicuously placing a written notice of the policy, so it can be easily seen and read. The policy must be displayed either at each entrance, at each cash register and sales counter, on tags attached to each item, or on the company's order forms. A return policy printed only on a receipt, for example is not sufficient. On May 10, 2017 the BBB contacted the company in regards to our concerns about the amount and the pattern of complaints we have received. Unfortunately, the BBB did not receive a response.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mazal Enterprises has 108 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mazal Enterprises

        20255 Corisco St Chatsworth, CA 91311-6248

      • Mazal Enterprises

        1245 Worcester St Natick, MA 01760-1515

      • Mazal Enterprises

        210 Andover St Peabody, MA 01960-1647

      • Mazal Enterprises

        333 Adams St Quincy, MA 02169-1701

      • Mazal Enterprises

        601 Donald Lynch Blvd Marlborough, MA 01752-4730

      Headquarters
      20255 Corisco St, Chatsworth, CA 91311-6248
      Years in Business:
      15
      Business Started:
      1/1/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Vine Vera Cosmetics - ALL LOCATIONS
      • Vine Vera
      • Her Styler
      • Herstyler
      • La Mystique Empire Mall
      • Mazal Group
      • Bionyx Skin Care
      • Mazal Group LLC
      • Lionesse Gem Skin Care
      • Oro Gold Cosmetics Inc
      • Orogold Cosmetics
      • Celestolite
      • Evalectric
      • Fortoire
      • Vivo Per Lei
      Business Management
      • Adi Sharvit
      Contact Information

      Principal

      • Adi Sharvit

      Customer Contact

      • Adi Sharvit
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      37 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/08/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      3/13/2024 salesman put eye junk under my eye and now I have a serious eye condition. I am being treated with steroid eye drops, that dont seem to be resolving the issue. I am so disappointed that I allowed myself to get roped in to allowing my eye to be touched like that. They hand you a sweet little heart shaped soap. Yes I qualify as an elderly woman, their target. At least I didnt purchase; that would be crazy as the price is half my monthly income. I need to know the ingredients of the product for my doctor. So much for a nice trip to *******. I feel so stupid; he used his bare hands. My eye is painful, I am very depressed.

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mymoon S

      1 star

      05/21/2024

      I was misinformed about the purchase of a machine/product and tried to cancel for the last five months. I have not received the product/machine and was not informed on how much or why a loan was needed to purchase the product/machine. After receiving the first loan payment, I tried to arrange the cancellation with the manager/owner but he/she was either out of the country or not available to process. I finally arranged a meeting with the owner of the branch and was asked to send an email to their head office to make a request. The head office customer service replied via email saying that "locations are private retailers, who are not part of our company, and we do not have control over their policies. Therefore, we recommend you direct any concern to the retail location where you purchased it to allow them to assist you and resolve the matter". I've finally concluded that they were not going to assist with my request to cancel and close my account after multiple attempts to work with them.

      Local BBB

      BBB of Los Angeles & Silicon Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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