Business ProfileforAlliance United Insurance Company LLC

My claim happened on November 12, 2022 and my claim haven't been solved. My 2012 Kia ****** hybrid was deemed total lost about a month ago. The nature of my claim that on January 12, 2023 it will be 2 months. And that no one from ****** insurance had called and talk to me live by phone. The only time I had a chat was when my claim adjuster took my statement *******************. From there on only emails and nothing been solved. I Lost count of how many times I called and only voice mail and no return calls at least to explain that they are backed up of work. I would understand that but not even.Good morning ,***************************** my kia ****** hybrid was deemed total lost like a week after I dropped off the . Because the ******************* treat like s*** ' "" I been over 8 years with Alliance United insurance/****** AND I NEVER BEEN TREATED LIKE THIS. To the point that I looked for a lawyer but I though Alliance United insurance is been a good company never have an is*** and they don't deserve to get *** for an a****** Employee. I called *******************, like 2 o3 times, and he basically told me to back off and email him. Last time he send me an email with my estimate and said "here go" like if I'm a dog and I need food. I have the email if you don't believe. 1. I look for bodyshop 2. He send me a list to look for one 4. Make appointment to pick up Since November 12, 2022 5, I been calling voicemail And i called a lot of times 6. Spoke with ***************** people every is ok don't understand you going thy. Bla bla bla every day.I don't want the Kia ****** hybrid. I hot tire of waiting over 1 month that Dec 18, 2022 brought my self a car. And is already on my policy. I hope you give me Credit for the Kia ****** hybrid that was not used and under your bodyshop. I hope I get credit for that. I owed the Kia ****** hybrid ***** send documents to my mother address at ************************************************************** her mailbox is safe and lock. My mailbox at ********** are open and people take mail from enywhere.************ ************ **************************************