Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sierra Credit Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSierra Credit Corporation

    Small Business Loans

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9347 Eton Ave, Chatsworth, CA 91311-5810
    Years in Business:
    19
    Business Started:
    8/28/2004
    Business Incorporated:
    1/1/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • Sierra Credit
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I have recently discovered in my credit file a Creditor reporting of a fraud account. This will be ****************** account numbers # ********** and 2002****73. Now Sierra is using two variations of the account number and I will provide proof with documents for your review, but it is one account that I am addressing here. On 10/10/2023 I sent Sierra Credit Corporation a letter informing them about the error of the reporting. On 10/23/2023 I received a response from Sierra Credit Corporation advising me that they have conducted a review and they won't comply and wont take any action. I believe that they did not make a lawful investigation according to the law above. I also believe that all Sierra Credit Corporation did is match my name and SSN and account number and called this account correct. That information was not in question here in my complaint with Sierra Credit Corporation. According to 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Sierra Credit Corporation has this account classified as a charge off. According to the *** when a Creditor charges off an account they must file a ****-C cancellation of debt. After the creditor charges the account off it becomes income to both parties the consumer and the creditor. According to Experian income does NOT get reported. Furthermore pursuant to 15 U.S. Code 1681a(2)(A)(i) - Definitions; rules of construction. (i)report containing information solely as to transactions or experiences between the consumer and the person making the report; The key here is to highlight the TRANSACTIONS OR EXPERIENCES. Virtually everything like late payments, charge offs, and more. So a charge off is being reported as inaccurate information.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Denise A.

    1 star

    06/16/2023

    Supposedly we were short 30 dollars in March but when we paid in April a d May, they never brought it up. We paid the amounts they told us to pay. We called by phone everytime to pay. Because of the missed 30 dollars, they repoed my car. Now they won't tell ** where it is, saying it will take 48 hours to process and to get it. I bet they are realizing it's only 30 dollars and it cost them more to repo it than the actual payment they never told ** about. So now my car is being held hostage because they won't tell ** where it is. It sounds like a total scam because they want to get us charged daily for this. The longer they keep it, the more we have to pay. We have the lousy 30.bucks they never asked for and we can pay it right now. Yet they refuse to give the info about where the car is. This place should be s*** down.

    Sierra Credit Corporation Response

    06/19/2023

    I am very sorry to hear that you are unsatisfied.  Would you be able to provide me with more information to locate your account?  I do not have an account under the name **************************  Once I can locate your account I can take the next steps to assist you.

    Customer Response

    06/21/2023

    The day they repo the car, I buried my grandma that day. Her cross and angel ****** was still in the car. We finally got told the car is really today, after 6 days of waiting, to be told it will cost 900 to get our stuff. Those 2 items mean the world to me because i was given those while my grandma was dying. Now I feel dead inside. My faith is gone.

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.