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Find a Location

Cherry Valley Lakes Resort has 1 locations, listed below.

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    Business ProfileforCherry Valley Lakes Resort

    Campgrounds
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/7/2014

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    36805 Brookside Ave, Cherry Valley, CA 92223-4061
    BBB File Opened:
    5/7/2014
    Years in Business:
    53
    Business Started:
    1/1/1971
    Business Incorporated:
    7/22/1982
    Accredited Since:
    7/7/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 33-0419-MP for this business, issued by Department of Housing & Community Development. The expiration date of this license is 5/31/2025.

    These agencies may include:

    Department of Housing & Community Development

    2020 W El Camino Ave

    Sacramento CA 95833

    (916) 263-7400

    http://www.hcd.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Colorado River Adventures, Inc.
    • Cherry Valley Ranch
    Business Management
    • Mr. Phil Younis, President
    • Ms. Debbie Crook, Office Manager
    Contact Information

    Principal

    • Mr. Phil Younis, President

    Customer Contact

    • Ms. Debbie Crook, Office Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/29/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    Scheduled visit which I informed by agent (recorded) spouse was not attending, drove 275 miles with the commitment of $200 gas money and free electronic tablet. Showed up and was not allowed to enter.Business advertising on Interstate 10 freeway sign full connect *** for $10 a night. I informed agent then I will pay advertised price for the night and I was denied
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael O

    5 stars

    06/17/2024

    On 07-31-2023, my wife and I received and invitation via US mail from Colorado River Adventures (CRA) to visit their Cherry Valley Lakes RV Resort location. The letter from CRA stated no purchase was necessary and the fun would not end with our stay at their RV resort. The letter also stated that for this first reservation only, we would receive an Android tablet and a $200 gas rebate certificate, and there was "no obligation" to receive the gifts. We accepted their free offer and visited their resort on August *****, 2023. Upon our arrival to the resort, we were scheduled to attend a 2-hour presentation regarding CRA. At the end of their presentation we respectfully declined to purchase their membership. When they asked why we did not want to become members, we informed them we were members of Vista Resort already, and we would consider becoming members of CRA upon the expiration of our membership with Vista Resorts. At no time did CRA or Cherry Valley Lakes Resort ask my wife and I if we had a membership with any other RV Resort prior to our first time visit at Cherry Lakes Resort, nor did our sales representative ask during our 2-hour presentation if we were members of any other RV Resort. Because we declined to sign a membership with CRA, they have banned us from visiting any other CRA affiliated RV Park for 2-years. In June 2024, my wife and I made reservation to stay at ************** Ranch RV Resort using are Resort ******************* (RPI) membership. We received a confirmation number (*******) from RPI to stay at ************** Ranch June *****, 2024, Upon our arrival at ************** Ranch, we were informed our reservation had been canceled by CRA due to a trial membership with CRA. We should have the right access CRA affiliated RV parks using our RPI membership, and should not be penalized by CRA for declining to join CRA. We never signed any contract with CRA, nor do we have a trial membership with CRA, if we did why would they cancel on us.

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