Business ProfileforChuck Patterson Towing

Hello on 3/15/23 my vehicle was towed for not having a smog done and current registration, my family and I have hit hard times I became disabled in 2018 do to the camp fire we also lost our business and home so money sometimes most the time is tight. Our car was towed by Chuck Patterson at 4:45 that day, we were not able to get the money until 3/20/23 the bill at that time wise 638$ Chuck Patterson towing was rude demeaning and aggressive. I asked them at the time if they took Venmo cash app and Chase because unfortunately I had to borrow all the money from different sources so it was on three different cards They said yes they charge my card took the 500$ off my Venmo, but said it didnt go through that it was declined and then told us it was after five and they were closed and that the bill was now 100$ more for beheld another day, I called my Venmo when I got home and they gave me an invoice stating that Chuck Patterson had received the $500 from that card I called them Chuck patterson and informed them of this and they said to come by in the morning and talk to the manager the following morning the manager clearly stated that he was not going to look at my invoice and that he would have my car lien sale and gone by Friday. Hes very rude and was getting aggressive. On 3/23/23 I have an invoice stating that Chuck Patterson returned my $500 to my Venmo card I then called Chuck Patterson towing and was informed again that I owed $400 more for the days occurring since the time they had my full payment. This is criminal to take advantage of this type of situation. This tow yard is stealing our car and or extorting hundreds more dollars from us by manipulating the bank and there system to get more then there already inflated price. I feel they should wave the five hundred and occuring fees and only get the 138$ they kept that I paid them since they returned my money as a means of extortion.