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ComplaintsforMom 'n Pops Hauling, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They supposed to ship my 2010 Porsche Panamera 4S from ******, ** to ***** **. After postponing the pick up three times, they finally picked up my car on 4/22/22. The car was washed, cleaned and we have pictures that it was in pristine condition. When he dropped it off on 4/25/22 he knew that he damaged my car during loading it on his truck. He asked me t drive the car off his trailer with the hope of blaming the damage on me. Luckily I had a witness and I drove the car off very slow and carefully. We noticed the bumper was damaged. Since he did not have insurance for his business, he offered me to use his truck insurance for my repair. we paid him in cash in full amount we agreed on ($800.00) and took pictures of his driver ****************** card, the damage and his license plate. The next day I called Geico and filed a claim. They contacted me and said he declined the claim and said the incident never happened. I called him and he said "sorry man, it raises my premium.". His wife promised us that if we get an estimate, she will pay us half. We took 3 estimates and I was willing to go with the cheapest option which is $1,236.25 to fix the car. They denied our agreement and called me a con artist trying to make them pay for a damage that was already existed. I have all the before-after pictures and his insurance card and his DL. We found out his business denied insurance because of his criminal background not because it was a new business as they told us!! He has multiple felonies on his record to include armed robbery and assaults. I ask BBB to help me with this issue.Customer response
04/28/2022
I found this company through UShip website. When I contacted them about my car, the lady ( *****) said if I book them through UShip, they will charge them 20% and charge me 10% extra. She offered me a discount if I work directly with them and pay cash. She said all the communication will be with text messages to their business cellphone and I can use that as my receipt.
i attached a screenshot of that communication. I have pictures of the drivers (*****) driver license and insurance card if you need them as well.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.