ComplaintsforKut N Beauty
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My 17 year old daughter went in for a balayage and cut . After she was done the stylist ****** made her buy 50 dollars of product and said she needed it . My brother n law went inside to tell ****** they didn’t need that and the ****** said no refunds . I spoke to ****** tonight and she said she could only do a balayage on natural color which isn’t true my friends are stylist I have colored hair and have had the balayage done on mine . ****** was very unprofessional behavior . Also I had noticed when I went to talk the the owner nothing is sanitized and cleaned . I asked for my money back to be told by ****** what kind of mother doesn’t go with her to her daughter’s appointment. I also want this business to follow up with them . Thank you First picture is what my doctor wanted . Second and third is what she received . I would like the cash I gave my daughter back . My daughter paid 120 for the hair and 43 for product she didn’t want
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.