![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforFactory Reproductions Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/31/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I was sold automotive parts that should not of been sold because they were manufactured wrong. I didn't find this out until I recently tried to buy more of the same parts(wheels); only to be told that they were ALL "machined" wrong and that I should have not gotten the set in the first place. If I would have known that the wheels were defective, and would not be available; I would not have bought them at all. I had one employee tell me that he could sell me the same defective parts. Then another laugh at me and tell me his friend cant even buy them. Then the first employed comes back with "I can sell you three, not five"... I need at LEAST 4 to make "staggered" sets....as discussed with the first employee the first time. I would of accepted the defective parts if I would have been able to get the quantity requested, I need them to match. At this point, I want my money back for the entire wheel purchase, as well as the labor to take my tires off these DEFECTIVE rims.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.