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          YRU has 1 locations, listed below.

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            • YRU

              13961 Ramona Ave Chino, CA 91710-5428

              BBB Accredited Business

            Business ProfileYRU

            Online Retailer
            BBB accredited business

            Contact Information

            13961 Ramona Ave

            Chino, CA 91710-5428

            Visit Website
            (909) 590-0700

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            Customer Reviews

            1.77/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            33 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 12/7/2020

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We are an online retailer for shoes and clothing.

            Business Details

            Location of This Business
            13961 Ramona Ave, Chino, CA 91710-5428
            BBB File Opened:
            10/18/2017
            Years in Business:
            12
            Business Started:
            1/20/2012
            Business Incorporated:
            1/20/2012
            Accredited Since:
            12/7/2020
            Type of Entity:
            Corporation
            Alternate Business Name
            • Youth Rise Up, Inc.
            Business Management
            • Mr. Ernie Nunez, Owner
            • Mr. Robert Ruiz, Operations Manager
            Contact Information

            Principal

            • Mr. Ernie Nunez, Owner

            Customer Contact

            • Mr. Robert Ruiz, Operations Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            40 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/06/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            In my order, I had a mystery box containing 3 pairs of shoes and an individual pair separate from the mystery box. When my package arrived, two weeks late, it only contained the three shoes from the mystery box without the individual pair even though it said they were shipping in the same box. I have reached out numerous times to customer service over my concerns and have been ignored each time. I would really appreciate the shoes to be sent to my house soon.
            Read More
            Read 39 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ella L

            07/19/2024

            im beyond fkn ***et, ive called 7 god **** times and nobody answers. i ordered two pairs of shoes on june 25th. they said they would be here on july 9th and they never showed up. tracking for my package says that the shipper created a label but *** hasnt received it. the customer service is f****** ridiculous. i payed 175$ for the black and red ****** spider pumps and the black and red gloomy bear slides. im really put all by all of this bull. if someone dosent reply or call back im disputing the charges for this fake scam bull c*** and if it comes to it ill find a way to file a lawsuit. if so many people are having the same problems as me they should really look into getting better customer service reps.
            Read 12 More Customer Reviews

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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