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Find a Location

Han’s German Auto has 1 locations, listed below.

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    Business ProfileforHan’s German Auto

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    118 Broadway, Chula Vista, CA 91910-2208
    BBB File Opened:
    4/22/2020
    Years in Business:
    7
    Business Started:
    9/23/2016
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Han's German Auto Accessories Tires
    Business Management
    • Mr. Antoine E Kidd, Owner
    Contact Information

    Principal

    • Mr. Antoine E Kidd, Owner

    Customer Contact

    • Mr. Antoine E Kidd, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On November 11th 2021 I had my red 2013 landrover Rang Rover towed to Han's German auto in *********** for repairs.. On the 11th of November I received a phone call stating what the issue was, replace transfer case. On the 12th I went to hans ********************** auto and paid them $1540 cash for the repairs to be done . I was told at that time the vehicle would be ready by the end of the week Nov 15th 2021.. Each and every week I have called multiple times asking where and when my vehicle will be ready.. If I'm lucky they take my call once every other 2 weeks with them only returning my phone call one time In the past ************************** close to $***** because of their condition continued lies lies around when my vehicle will be ready. I have had to rent a vehicle over and over and over and over for the past 8 weeks. In addition I don't live I live in ********** I have had to set up a residence now Waiting for my vehicle in which I've occurred Financial hardship as a result of this period To be lied to over and over it's just unacceptable I have paid them in full I have the receipt . Over a Christmas time I was able to take a drive down to the repair shop to speak with them and noticed also later and noticed also my vehicle was parked on the street not even under the protection of their property. This was the entire Christmas holiday In which it was left outside on the street I want my vehicle fixed and repaired now now and I really want them want them to help pay for everything that is cost me because of them telling me it would be ready by the 20th of November it is now January 7th And I still have no vehicle and they still won't call me back. They owe me my vehicle fixed and restitution totaling *****

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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