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ComplaintsforDave's Wholesale
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to ****"s Wholesale in ********************************************** and found an AC filter for my home with the same specifications (14x24x1) in Clearance Sale. Since the specs are the same as what I need for my home A/C, i bought 2 packs of it (3pcs/pack) thinking of the savings i could get. But when I back home and tried to install the new air filter I bought in my A/C, it wont fit. I compared it to my old filter and noticed that the new air filter i bought is about 2-3mm longer than my old air filter (see attached picx). SO, I went back to the store and informed them that the item is defective BUT told me that they cannot issue any refunds nor exchanges since the clearance sales are Final. But i asked them that they're selling a defective products and they're aware that it's a quality defects, so I demand a refund or store credits but they turned me down. Thinking of saving a little to buy in bulk but then I ended up being duped for $36.00. What will happen to other people who will buy this defective products that they are selling in Clearance sale not knowing that the said products are defective and definitely useless. I ended up tossing it in the trash since i cannot use it and beyond repair.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.