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Find a Location

Western Pacific Builders has 1 locations, listed below.

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    Business ProfileforWestern Pacific Builders

    Home Improvement

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers home renovation services. 

    Business Details

    Location of This Business
    333 H St Ste 5000, Chula Vista, CA 91910-5561
    BBB File Opened:
    9/22/2022
    Years in Business:
    5
    Business Started:
    3/20/2019
    Business Incorporated:
    3/20/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Western Pacific Builders Inc
    Business Management
    • Mr. Victor H Moran, Owner
    Contact Information

    Principal

    • Mr. Victor H Moran, Owner

    Customer Contact

    • Mr. Victor H Moran, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/16/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    In 2019 Western Pacific offered Solar Panels. It took them until 2021 to have them working. According to them it was a new building code. By then they had already taken the money from the finance company, and I was paying electricity and panels. In July 2022 the inverter stopped working. I called ***********************, Owner. no answer. It was not until I sent an email to the business a couple of days later, that he responded. Thru another company sent by ******, the issue was fixed. There was an antenna that was installed, but it has never worked. He never got back to me on how I can check on the system. On 7/11/24, the inverter stopped working again. Tried his last number, it is disconnected. I went to look for the company online and I could not find the one in ******************. I found this one, with the owner listed as ***********************, and has the same phone number listed as my last contact with ******. I sent multiple emails, no answer. I would like for someone to get a hold of them and get my system working. If not, I want the system gone, and my loan paid by them.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas T

    1 star

    07/18/2023

    This is a very flaky company that has no idea how to communicate with their clients. On Jun 26, 2023 ************************************************* knocked on my door and wanted to know if I need work on my house. The front of my house has wood facial boards that need to be replaced. He said that his company was involved with the big project on my neighbor's house. I figured what the heck so he quoted $8000 for the work. I wrote him a check for $800 and we verbally agreed that work would start on Monday, July 17th. I didn't hear anything from WPB the Friday before July 17th or even Saturday. I called Saturday to get confirmation that work would start on Monday. The person who answered said they would ask a Project Manager and return my call in 30 minutes. I never received a call back. On Monday, July 17th I called WPB at 9 .a.m. The person who answered said *********************** would be over at 5 p.m. to make measurements and start some light prep work. 5 p.m. came and went. No ******, no call saying ****** can't make it or is running late, nothing. Later I called ********' number and he told me ****** didn't need to come over but workers would show up tomorrow to power wash the front of my house. After hanging up I decided that something was wrong and did not want to deal with this so-called company. I sent ******** a text telling him they were fired. On July 18th I called WPB around 9 a.m. This time I only got an answering machine, the desk of ***********************. I left the same message, "you're fired". Anyways I'm not sure if this company is even real so if anyone from Western Pacific Builders comes knocking just tell them no thanks and send them away.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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