Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Simnsa Health Care has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSimnsa Health Care

    Private Health Services Plan

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers health plans to those who work in The United States but prefer to receive their healthcare in Mexico.

    Business Details

    Location of This Business
    2088 Otay Lakes Rd Ste 102, Chula Vista, CA 91913-1370
    BBB File Opened:
    3/19/2008
    Years in Business:
    30
    Business Started:
    2/9/1994
    Business Incorporated:
    2/9/1994
    Type of Entity:
    Corporation
    Alternate Business Name
    • Unicare Systems Inc
    Business Management
    • Ms. Christina Carrillo
    Contact Information

    Customer Contact

    • Ms. Christina Carrillo
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to urgent care on 5/10/24 and 05/13/24 i have called two times waited about 1 hours and they said they will make the correction in my flexible spending report online i went in person and could help me with this issue. i have spoken to customer service exmployees name ********* and ****** said they would call me back with a solution anf nothing has happened. I need this fix and corrected because thats how I get reimburse from my insurance.I would appreciate if you guys can help me wiith this. Thank you

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ana G

    1 star

    04/29/2024

    If you are an American and you care about your health, save your money here and invest it in a PPO in the U.S. They have the worse customer service and when it comes to a serious diagnoses such as cancer, you are going to want to see a specialist in the states where they have advanced technology and treatments. SIMNSA is not that place.According to ************************* from infectious disease with SIMNSA, the dr's here at SIMNSA just do chemotherapy to charge the insurance not to help the patient because they are going to die anyways. Those were her words. *************************, also told a cancer patient to, "stop fighting you know where this is going to end." ************************* is not even an oncologist and is only speaking from her own experience since her mother passed away from cancer.I recently called the emergency customer service for information and ****** and ******* were rude, unprofessional, and unwilling to help. They both spoke over me and they both hang up the phone on me without assistance. If you want a cheap health insurance and don't care about your health, then expect to receive cheap service and results. Health is your most valuable asset, so invest in a good insurance in the U.S.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.