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ComplaintsforScott's Affordable Car Care & Fast Lube
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello,July 2022 I went to Scotts Affordable ******** to get a major car repair done on my head gasket for $2,700. December 2023 with ****** miles more I brought my car to a ***** Auto due to my car overheating and it was brought to my attention that the seals and other items that were worked on or shouldve been worked on in my head gasket repair were not done with quality work and due to this I had to have the parts replaced and some work redone for $900 due to them not providing good quality the first visit. Myself and the mechanic from ***** auto called and spoke to the owner of Scotts affordable car care and explained why the parts needed to be replaced to which the owner agreed I should not have to this work redone with only having driven ****** miles a year and a half later but told me there was nothing he could do to assist as my warranty expired and the work was completed else where. I would like to at least receive a refund for the amount I had to pay to have the items replaced as I do not trust the business to work on my car again.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.