ComplaintsforS&S Tire
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Complaint Details
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Initial Complaint
02/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I called the business asked for prices on ******** touring prices he said 800 plus tax which ended up being a total of ****** and I agreed to that. I showed up to the shop and got the work done paid them and left to work. The next day I noticed the tires on my car was not the tires that I asked for or paid for. I asked for ******** touring tires and they gave me ******** reliant tires and the price difference on the tires are significantly different and the reliant tires are actually sold at ******* only so this shop has been buying tires from ******* and up selling the tires by a couple of hundred dollars. I would like the tires that I paid for or given back some money that I was overcharged for the cheaper tires that I did not want or ask for. I included pics of the plain receipt from that doesnt show the model and isnt fully filled out and plus the price differences from buying the tire they gave me from ******* and how much it would of cost for the tires I wanted plus labor at pepboys. The s&s tire shop doesnt charge labor if you buy all 4 brand new tires. The person who I talked to was *** and when I talked to him about the issue he told me that he would take care of me the next time or I could go to ******* and buy the tires and return the new tires to him but would be charged for 200 dollars in labor.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.