Complaintsfor3M Motors
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I got a car from this company test drove it and nothing was wrong with it. As soon as I got about 30 miles or so away all the dash stated to light up with errors and warning check engine lights and all. Since I got the car I have also spent $4000.00 on repairs to the car this is a lemon car. I have had to replace a bunch of parts on it and they never advised me that this car was in a accident before. I have also been trying to contact the dealership because I only got one paper plate and I have gotten pulled over 3 times since then. they will not return my calls, also the car is ****** running and when someone spends about **** on a car from a dealership they don't expect to spend another 4k to fix it after they have left the dealership. if someone would like to give me a call on this I can explain more into detail what I have had happen to me.thank you *****************************. `Initial Complaint
12/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had purchased a vehicle under financing agreement when becoming approved with putting a down payment of $3000 after 15 days they had asked for the car back after I had put in over $800 in fixing the vehicle to be drivable and left over 400 miles away the gentleman ********** had said he demands the car back or else theyre would be bad repercussions so I obliged I had told the gentleman I had a job and could pay for the payments of the car they had declined and said no can do just bring it back when I had they had only reimbursed me for my down payment and nothing else I have been played out my time and car I have gave the gentleman the receipts for the car but he didnt reimburse me but kept the paperworkInitial Complaint
10/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The owner lied to me about the car being In a healthy condition Car was sold to me not SMOG and has not attempted me to register my vehicle .Breaks on car exploded about 2-3 weeks into me owning the car . Engine failure within 5 months of owning vehicle Safety equipment was not up to par including **** does not work Breaks blown and almost crashed my car I want to return the car and remove the loan from my beingInitial Complaint
03/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 2/28/22 I bought a 2011 *** 328i from 3M motors. On 3/2/22 the car started making a terrible noise like the belt was not on correctly. Then on 3/17/22 the car started shaking as if the idle was off. On 3/18/22 the car's idle was so bad that it had to be towed. Contacted the dealership and they are saying they will look at it but they will not return me money.Initial Complaint
09/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was sold a Grand Prix and it got towed cause someone stole it and when I found them car I was going to get the car out the tow. They (m3 motors at the time) picked it up. They put it back on the lot resold the car and never took it out my name. And I’m getting tickets and I reported this to dmv. I was told to report it to bbb
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.