ComplaintsforCuztom Tuning
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Complaint Details
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Initial Complaint
04/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The seller will tell you that the item was used and will charge you 50% stocking fee even tho the item was not even use .They are using this excuses to rip of their customers .Initial Complaint
09/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a 2022 ****** Corolla Aftermarket Duckbill Spoiler. When I received the item in the mail it was an OEM Corolla spoiler. When I contacted them they asked for information which made it seem like they were trying to help me. I just wanted the item that was shown in the photo but for whatever reason they kept asking for more information of the product. They eventually said that the possible reason for the wrong item being received was because of a mixup from ***** or someone "swapped" my package on my front door. After I went through **** to request a refund, they proceeded to block my **** account and I cannot contact them. Essentially they advertised and item that they do not carry, and are scamming people.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
17911 Ajax Circle
City of Industry, CA 91748
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.