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ComplaintsforNlife LLC
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Complaint Details
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Initial Complaint
12/22/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Poor workmanship; damaged producted; delayed shipping.I ordered a top through the ******* site from Nlife. Shipping was guaranteed in 3-5 days. It arrived 3 weeks later. The product had black ink smears across the image and was dirty.Initial Complaint
02/04/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
In November, I placed an order with ******** and the seller, NLIFE, LLC shipped one of two sweaters ordered after Christmas. One never arrived. I took the one that arrived too late for Christmas, and returned it to ******** I have made multiple inquiries with both ******* and NLIFE, LLC to get a refund for the sweater I never received. I have been unsuccessful. I am pasting the order:Purchase history Search your purchases Nov 26, 2022 | Order# *************** | Total $229.57 Start a return View details info:Refund issued on Sat, Jan 28.Delivery from store Delivered on Nov 27 1 item Mainstays 4-Pack 12x12 Woven Kitchen Dish Cloth Set, Multi Shipping Your order is on the way Sold and shipped by My Family Tee info:Track shipment to check order status.1 item **************** Worker Shirt for Men and Women - Awesome!Shipping In transit, arriving late We're sorry for the delay Track shipment Get more information in our *********** Sold and shipped by Nlife LLC Complete,Placed Complete,Preparing Current,Delayed Not complete,Delivered 2 items Women's Solid Color Front Pocket Long Sleeve Autumn Casual TopCustomer response
02/27/2023
Re: complaint submitted on 2/4/2023 against Nlife LLC. Your complaint was assigned ID ********. On the day following my report to you, a refund was issued and has been received.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
City of Industry, CA 91748-1301
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.