ComplaintsforSuperCareHealth
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Complaint Details
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Initial Complaint
02/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In September 2023, I was discharged from the hospital after 1 month of physical therapy, this company SUPERCAREHEALTH supplied me with a W/C, new W/C, after a few months, last month on the beginning of February 2024 they sent me a bill for $157, I called them back and tld them that the W/C was at my home and I never had to use it, It was brand new with the tags and if they could please come and pick it up and that way I don't have to pay that money. They called back and made arrangement to have the W/C returned, and it was picked up by this company. One week later they are sending me texts to pay $157 for the W/C , I told them that they had it and their response was I had to pay anyway $157 for W/C I never used and they keep a brand new W/C that are going to probably sell it. I'm on disability money and I just don't understand why is this company threatening me to send this bill to collections anyway and ruin my credit, I need Help. I just don't want this terrible company doing that to other people too.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
16017 E Valley Blvd
City of Industry, CA 91744
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.