Business ProfileforCalifornia DMV Renewal

I am writing to formally file a complaint regarding an issue I experienced with my vehicle registration renewal in 2023. Despite paying my renewal fees and the fact I was sent my newly updated registration and 2024 sticker, the *** has made a false claim in which they've sent me several very cryptic letters for "Demand For Payment by mail after I had paid for my registration stating that I submitted a "dishonored check" and that I owe $229 which is not true and by the mere fact I received my registration and plate sticker for 2024, is testament that all registration fees were paid for! I wrote to them on January 10, 2024 regarding this matter and I have yet to receive a response from the ***. I a made numerous attempts at reaching someone by phone in ********** and to no avail. I then proceeded to go to my local *** office to address the issue and I was greeted with incompetence and extremely rude and unacceptable behavior, and no hope for a remedy to this matter. I am at my whits end with these people and the level of incompetency that exists at the ***. My registration is due this month and I am unable to pay it as I haven't received a 2024 renewal letter by mail. The fact the *** is fraudulently attempting to extract fees from me that do not pertain in any way to my vehicle registration nor the amount that I usually pay annually which is $139 is absolutely criminal!!I have since discovered that many other individuals have reported a similar issue(s), where their payment information was inexplicably altered resulting in unwarranted penalties and late fees or have received these cryptic "Demand For Payment" letters by mail. This pattern suggests a systematic error or potential scam within the *** which needs to be addressed immediately.