ComplaintsforMireles Law
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Complaint Details
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Initial Complaint
09/15/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
SUBMITTED AN APPLICATION TO PROCESS CITIZENSHIP OCTOBER 2020. THE *** OFFICE SAID IN 6 MONTHS I SHOULD HAVE MORE INFORMATION ABOUT MY CITIZENSHIP.I PAID A TOTAL OF $1,500, I MADE IT IN MONTHLY PAYMENTS OF $150 A MONTH FOR 10 MONTHS. I HAVE BEEN CALLING THE *** OFFICE EVERY MONTH AND I DONT GET ANY ANSWERS ON THE STATUS OF MY CITIZENSHIP. I LEAVE MESSAGES, AND I DON'T GET A RESPONSE. THEY HANG UP WHEN I CALL. I HAD A FEW FRIENDS CALL WITH THEIR NUMBERS AND THEY DON'T ANSWER. I WILL TRY TO GO INTO THE OFFICE ONE MORE TIME THIS WEEK TO TRY TO GET AN ANSWER.DUE TO COVID-19, I WAS NOT ABLE TO GO INTO THE OFFICE SINCE THEY HAD RESTRICTIONS.IF THEY ARE NOT GOING TO HELP ME THEN I NEED MY MONEY BACK TO GO ELSEWHERE. (I THINK I WAITED LONG ENOUGH)I KNOW TWO FRIENDS WHO WENT ELSEWHERE AND THEY ARE ALREADY DONE WITH THEIR CITIZENSHIP AND I CAN'T EVEN GET MY REPRESENTATION TO ANSWER THE PHONE.IF I NEED TO PULL OTHER RECEIPTS OF PAYMENT I WILL LOOK FOR THEM AND SEND THEM OVER.(A FAMILY FRIEND IS ASSISTING ME FILLING OUT THIS COMPLAINT) I ONLY SPEAK SPANISH.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.