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Find a Location

Future Ford of Clovis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFuture Ford of Clovis

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1976

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    920 W Shaw Ave, Clovis, CA 93612-3202
    BBB File Opened:
    3/1/1976
    Years in Business:
    48
    Business Started:
    2/18/1976
    Business Incorporated:
    12/19/1978
    Accredited Since:
    3/1/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 11317 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 2/28/2026.

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    BBB records show a license number of 222996 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 7/31/2025.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Decker Ford, Inc.
    Business Management
    • Ms. Deborah Clark, Business Manager
    Contact Information

    Principal

    • Ms. Deborah Clark, Business Manager

    Customer Contact

    • Ms. Deborah Clark, Business Manager
    Additional Contact Information

    Fax Numbers

    • (559) 490-1034
      Primary Fax
    • (559) 291-0798
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a new ********************* March 2020 and have been having mechanical issues with it since the beginning of 2021. I has been serviced at no charge many times by Future ****, and they even gave us a loaner vehicle on some occasions, but it continues to have the same problems. Now that our service plan has expired they are charging us to look at the vehicle and then they do not charge us to complete the corrections or repairs. However, the issues continue and they are now not responding to my requests for service. These are engie and transmission problems that have created a driving hazard for my family and those on the street around us when I am driving and the problems happen. The vehicle has broken down and we have had to call a ride service to pick up kids from school since the car would not run. I have many error messages on my **** message center, but I cannot download them the way I am supposed to be able to so am taking screenshots. I also need to get the multiple service records for these issues. The only service history available on the website is our regular service dates. Not the dates we have taken it in with problems. We have always taken it in for regular service, as required by Future **** and have not take the vehicle anywhere else for service. We previously asked the dealer for an exchanged and they declined.I would like my loan paid off and a new vehicle that does not have problem exchanged for this one. Lemon law attorneys have been contacting me but I would rather go this route.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ron L

    1 star

    06/12/2024

    My adult son bought a new truck from Future **** in Clovis. After a couple of years, and a few life changes, a couple of weeks ago, my son took the truck in and received an offer to buy it back for a determined amount, which was $8000 below Blue Book. My son searched and found a used truck and the sellers agreed to hold it for him until Future Ford of Clovis purchased his truck. When he went back to sell the his truck, they offered $2000 less than original offer. Excuses were made as to why but it was clearly a bait and switch move. My son was forced to go across the street to Clovis ****** who purchased his truck for what Future **** originally offered. Ive dome business with Future Ford of Clovis since it was Decker Ford. Never again. As far as Im concerned, they no longer exists.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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