ComplaintsforCadillac of South San Francisco Service
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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a lemon car from So. SF Cadilac.They have tried to repair the car which swerves out of the lane and loses tire pressure in all of the tires.So. SF Cadillac kept my car from October 2023 until January 2024 and did not have to order parts. They are aware of the problems the care has but apparently are unable to fix it. Although, I was in a loaner car during that period of time, it became disturbing when they asked for the loaner car. I gave them several dates to get the loaner car, but they refused to pick it up and return my car. I was told if I did not return the loaner, the car would be reported as stolen, and I could be arrested. The care is a lemon. The car still swerves out of the lane, and I have to frequently put air in the tires. I have experienced senior abuse and discrimination by this dealership.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.