Business ProfileforPlumberland LA
Current Alerts For This Business
As of December 19, 2023 , we have been unable to determine that this company is licensed by the Contractor's State Licensing Board even though they are performing services that would require such licensing. It is illegal for an unlicensed person to perform contracting work on any project valued at $500 or more in combined labor and material costs.
On November 28 and December 12, 2023 we sent requests to the address on file and asked the business to provide us with their contact and licensing information. Unfortunately, we did not hear back from the company after multiple contacts. To protect yourself from unscrupulous or unlicensed contractors, you should always:
Hire only licensed contractors and ask to see the license.
Check out the company on www.bbb.org.
Don't rush into decisions and don't hire the first contractor who comes along.
Don't pay more than 10 percent down or $1,000--whichever is less.
Don't pay cash, and don't let the payments get ahead of the work.
Get three bids, check references, and get a written contract.
If you have a dispute with this business, you may wish to contact the Contractor's State License Board at www.cslb.ca.gov in addition to filing a complaint with the BBB.
Additional business information
On November 20, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://plumberlandla.com/.
In particular, BBB requested substantiation for “licensed plumbers” claims, “#1” & “best” claims, 5-star rating claims, “Google Guaranteed” claim, and “EPA Lead-Sade Certified Firm” claim. The business also advertises “guarantee” claims and “100% customer satisfaction guaranteed.”
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
21. Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
36. Environmental Benefit Claims - https://www.bbb.org/code-of-advertising#Environmental_Benefit_Claim
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
As of December 15, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Commerce, CA 90040
- BBB File Opened:
- 11/20/2023
- Years in Business:
- 2
- Business Started:
- 4/26/2022
- Business Management
- Customer Service, Customer Service Specialist
- Contact Information
Principal
- Customer Service, Customer Service Specialist
Customer Contact
- Customer Service, Customer Service Specialist
- Additional Contact Information
Phone Numbers
- (747) 245-1789Other Phone
- (747) 245-1789
Customer Complaints
0 Customer Complaints
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