ComplaintsforMade By Johnny
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Complaint Details
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Initial Complaint
10/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I requested a refund on a jacket September 17. Entered in ***** system on the 20th of September on September 21st it was signed at the dock by an employee named *****. It has been almost a month and I cannot get my money back Amazon will not help since it is directly through the seller and the seller is not responding.Initial Complaint
03/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On January 19th 2023 I sent a return to Made by Johnny via certified mail tracking #********************. The original purchase was made on Amazon but when returning the item to Amazon it would only let me send it back to the original company. (This item was a gift) The item description is Lock and Love Women's Flowy and comfort draped long sleeve batwing dolman. The Amazon return ID is DY!*********. The order was received by the company on January 23, 2023. On 2/3/2023 I called the company to inquire about my refund. I was told I would have a refund in my amazon account with in 5 business days. I never received a refund and when I called the company back the phone was disconnected. When I call now it says the mailbox is full. My return was for $19.75. I know it is not much but how many other times could this have happened and they are pocketing other peoples money.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.