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    ComplaintsforMonument Car Parts

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    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      Hola estoy haciendo esta denuncia ***que compre una batera nueva hace casi cuatro meces y regularmente una batera nueva para carro nueva dura como 3 aos y se me descargo la lleve a cargar y me dijeron que no sirve y me dijeron donde compraste esta batera les conteste aqu y me dijeron no creo que aqu la aigas comprado tienes el recibo no les explique ***que **** mi hogar y tire todas mis cosas me dijeron acurdate la fecha exacta el da que la compraste y si te acuerdas ponemos a fecha y all el cistema aparece si es verdad y les dije la fecha exacta que fue el da 5 ******** del ********************************** dijo el muchacho aqu sale que ese da solo se vendi una sola batera y la compro una compaa y me mir de pies a cabeza y me dijo yo no creo que tu tengas una compaa dice lo siento te quiero ayudar pero la verdad no puedo hacer nada *** ti y le dije entonces que voy a hacer me contesto tienes que pagar de nuevo *** otra nueva le dije no puede ser **** **** mi hogar mi trabajo estoy durmiendo en mi carro y me dices que tengo que pagar otra vez *** una nueva *** favor aydame lo siento no puedo hacer nada *** ti y le dije esta bien te voy a pagar *** la otra batera y la compre nueva otra vez pague como 150 dolares y resulta que a los 8 das la batera nueva otra vez no sirve se las lleve de regreso y me dijo el mismo muchacho quien te la vendi le conteste como que quien me la vendi fuiste tu no te acuerdas y me dijo **** no te la puedo cambiar *** que es un procedimiento primero tienes que dejarla a que la carguemos 4 horas y despus la calamos con el aparato para ver si esya buena o no y cuando fui a recogerla segn el le puso el aparato para saber si sirve o no y me dijo no te preocupes tu batera es nueva y me dijo listo la batera no tiene ningn problema te la puedes llevar ok les dije muchas gracias y solo me dur 3 das ya no sirve la lleve **** a otro lado a revisar y me dijeron que *** batera no sirve *** favor aydenme graci

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