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ComplaintsforLandmark Collection Services
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with charter communications, I do not have a contract with LANDMARK, they did not provide me with the original contract as I requestedBusiness response
05/02/2024
I am afraid ******** is making this complaint against the wrong company, and is most likely looking for a company by a similar name.
From the information given in ********'s complaint, it appears she lives in ** or **, however Landmark Collection Services only does business in **********. Also, we have never reported anyone to any credit bureau, as we are primarily a debt collection agency. Just to triple check, I have checked ********'s name in our system, and we have no record of any debt associated with her.
******** is most likely getting us confused with another company. This has happened to us in the past. I believe there is a debt collection agency on the east coast called Landmark Collection Agency or something similar.
I have sent ******** an email attempting to inform her of all this.
Please remove this complaint from our BBB profile immediately, as it is certainly not meant for my company.
Please let me know if there is anything else you need from me. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.