ComplaintsforPopeyes
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Complaint Details
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Initial Complaint
08/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We went to Popeyes at the address stated, we ordered food through the Drive Through. We'd seen the chicken sandwich they offered on the menu board outside the drive through, it was called a "Surf and Turf" combo. We have to drive thirty minutes to get to the Popeyes. We got our order and brought it home to eat. When we opened the chicken burger that came with the Surf and Turf it looked absolutely nothing like the photo we'd seen, some difference I expect but this was nothing like the photograph.I have phoned Popeyes complaint department and heard nothing back, I've written to the e-mail address they have online ******************************************************************* and haven't heard anything back.. I've enclosed the photos they advertise, and the actual burger. As you can see, they don't resemble each other. The only fixings were a scrape of sauce and two pieces of pickle, and the chicken is half the size.I hope you can do something to help me.Thank you *************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.