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Find a Location

Skim n' Dip, LLC has 1 locations, listed below.

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    Business ProfileforSkim n' Dip, LLC

    Pool Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers all phases of pool and spa cleaning, maintenance and chemical balancing for both residential and commercial clients.

    Business Details

    Location of This Business
    1941 Carlotta Dr, Concord, CA 94519-1303
    BBB File Opened:
    9/17/2014
    Years in Business:
    11
    Business Started:
    6/13/2013
    Business Started Locally:
    6/13/2013
    Business Incorporated:
    1/6/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Skim-N-Dip
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Nick Eisenbart, Owner
    Contact Information

    Principal

    • Mr. Nick Eisenbart, Owner

    Customer Contact

    • Mr. Nick Eisenbart, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I believe my letter to the owner expresses it best. The level of dishonesty from **** still baffles me! Skim-n-Dip ************ LLC Nick,It has now been seven days since we found out that the pool cleaner/control system you installed in our pool for $1725.00 does not nor will it or can it ever meet our needs. I have asked you way too many times for a solution over these past seven days, expressed the stress it is causing us, and you have yet to come up with a viable solution or any solution other than paying you more money or waiting on you longer Our wait with you is over!We are terminating our service with you effective immediately! We do not want you or anyone from your company entering our property. I will be happy to share our story and your own words with the BBB and others in hopes that this does NOT happen to anyone else in ************! Even after admitting to selling us a product that you shouldnt have and not running our pump during the hours we discussed and you agreed upon, you have yet to even offer a solution to make it right! You mocked me for having a rental I cant drive to-inferring I should have been checking up on you and as it turns out-I should have been! I have had out of state rental for over 15 years and have done just fine because I employee professionals and people we trust. Best of luck,

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa W

    1 star

    07/12/2023

    The level of dishonesty with **** still baffles me! He installed a pool cleaner that him and his company could not program for the time he agreed to run it and then did nothing to solve the problem but ask for more money. I would not recommend this company to anyone!!!

    Local BBB

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