Business ProfileforKota Energy Group

I would suggest one read the Yelp reviews to see how horrible they are in communication and delays...expecting the customer to make financing payments on projects that were not completed in a timely manner; nor confirmed and tested that the systems were operational. I find it a complete failure ethically to have this loan funded, monies tranferred, and the 60 day payment clock kicked off...yet it shows on multiple occasions in the Yelp reviews that we were not alone. We got off easy with just a couple loan payments...and lost solar credits...because we found that our system was not operational once PG&E granted our *** (coincidentally during the longest days of the year). A customer service manager indicated that he would seek refunds for the 2 payments and 2 months later (and 11 months after signing our initial agreement) the **** failures and empty promises continue. We were even told that their accounting group concluded our situation did not "merit a refund"! WTF. Our install was not properly connected in multiple places...from the panel wiring leading to the inverter as well as the inverter itself. Once finally fixed we were told by the tech that there was no way this system was operational when first installed...with 2 opportunities to test prior to ***...yet we lost hundreds of dollars in solar credits and made 2 payments on our loan before it became operational. Appears there has been a negative cultural shift within the organization placing quanity and sales over quality of service...with this accounting group hammering that fact home. Again, **** also did not on 2 occasions confirm the system was operational before the *** was granted.Going forward, our system is now functioning but i wonder what a response will be if a warranty need arises. The 25 year warranty on roof and panels we all enjoy could be just a wasted piece of paper as this market saturates and ****'s service continues to erode. Good luck...read some Yelp reviews.