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Find a Location

Corning Ford Mercury Chrysler Dodge Jeep has 1 locations, listed below.

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    Business ProfileforCorning Ford Mercury Chrysler Dodge Jeep

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2009

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Corning Ford Mercury Chrysler Dodge Jeep sales & service new and used vehicles.

    Business Details

    Location of This Business
    2280 Short Dr, Corning, CA 96021-2309
    BBB File Opened:
    7/10/1997
    Years in Business:
    37
    Business Started:
    2/1/1987
    Business Incorporated:
    11/4/1986
    Accredited Since:
    5/21/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Alternate Business Name
    • Corning Ford Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    8:00 AM - 7:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Mr. Benny Brown, President
    • Mr. Paul Sutfin, General Manager
    • Mr. Steve Lowery, Service Manager
    • Mr. Bill Neaton, Service Director
    Contact Information

    Principal

    • Mr. Benny Brown, President
    • Mr. Paul Sutfin, General Manager
    • Mr. Steve Lowery, Service Manager
    • Mr. Bill Neaton, Service Director

    Customer Contact

    • Mr. Benny Brown, President
    • Mr. Paul Sutfin, General Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/25/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I ordered a **** Bronco with Corning Ford in March of '21. They informed me that they charged a $2500.00 markup on the vehicle because "it's a sought after vehicle." From that point forward I did everything from checking on the status to getting updates by calling. Corning Ford did absolutely nothing to help me or keep me informed. They messed up the order and only fixed it because I questioned it. Once my Bronco finally came into the dealership I went to them with a pre-approval from my credit union. They completely disregarded my pre-approval and lied straight to my face. They told me they ran both options and their credit union matched the interest rate and I wouldn't need proof of income so they went with theirs. In fact, they never contacted my credit union at all. I called and confirmed that. They also didn't match the rate and gave me a higher rate. They did this simply because they were in a hurry and didn't want to spend time on doing the right thing. When I left a bad review they instantly called to see how to fix it and continued lying about the credit application. They offered to pay the difference in the credit. When I explained the entire process and why I was so upset they discontinued conversation and will not answer when I reach out. I simply asked that they; reimburse the extra interest I will pay by being lied to and using their credit at a higher rate.Refund the $2500 markup since they did absolutely nothing besides treat me like garbage Get me a hard top that I should have had, had they not messed up my order in the first place.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Northeast California

    BBB Reports On

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