![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforA and A Towing
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
12/25/2023an accident occurred at 1:16 PM. Location of the accident was ****. liberal ******* ********** was in an automobile accident accident at that location was towed to ************************************************ on a flatbed one bag of absorbent $20 towing charge $598 Storage charge $270 after hours 100% $59 totaling $947. He was given 950 total time it took them to load the pick up on the flatbed was an hour and 30 minutes the date the vehicle was picked up was 12/27/2023. Two days later had to call AAA to get another tow truck out to pick up the vehicle to take it to the yard on ***** Avenue is 24, **********************************************. He tried to stop the tow truck from picking it up Saying AAA wouldnt cover wife had talked to. AAA told them what was going on. I believe I was charged way too much for just three days. About November dealt with another tow company prior to this one to pick up a dodge dart, and only cost us $600 for 7 days and that tow yard not even a mile down the road. The owner of the pickup is a vet in the hospital in the hospital and is a senior citizen on Social Security. I think what they charge that is highway robbery.Initial Complaint
08/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On July 7,2023 my 2023 ******* sonata hybrid was towed for safe storage by A and A towing. The storage ticket given to my boyfriend says they towed cuz of illegal u turn but i was never notified as the owner of vehicle to come get it and they towed it. On the back of ticket it says if i want to contest the tow to notify the tow company within a few days. Next day i went to tow company and the man denied me to contest telling me to take it up with police that he was getting paid one way or another. Being denied has left me unable to afford all the charges they are charging me and taking my car. If i would have been able to contest the tow i no i would have my car now. I wouldnt even no my car was towed if my boyfriend hadnt came and showed me the storage ticket he received from police after car was towed.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.