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          Find a Location

          American Bath Factory has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAmerican Bath Factory

            Baths
            Multi Location Business
            BBB accredited business

            Contact Information

            Corona, CA 92878-7207

            Visit Website
            Email this Business
            (800) 454-2284

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/8/2020

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Our company sells showers, bathtubs, fireplace surrounds, vessel bowls and parts for bathrooms.

            Business Details

            This is a multi-location business.

            Find a Location

            American Bath Factory has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Corona, CA 92878-7207
              Email this Business
              Years in Business:
              30
              Business Started:
              7/8/1994
              Business Incorporated:
              12/27/2000
              Accredited Since:
              12/8/2020
              Type of Entity:
              Corporation
              Alternate Business Name
              • Le Elegant Bath, Inc.
              Business Management
              • Mr. Dave Narmore, Customer Service Manager
              • Mr. Richard R Wheeler, CEO
              Contact Information

              Principal

              • Mr. Dave Narmore, Customer Service Manager

              Customer Contact

              • Mr. Dave Narmore, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (951) 734-1480
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I purchased a shower system on April 24, 2020 they state that their products have a five year warranty. The contractors installed the shower system four years ago and since then Ive been having grout issues. They tore everything back and under the tiles that American bath company had pre-assembled for the shower pan there was a huge crack. I emailed them last week Friday and they got back to me, but said she didnt want to give me wrong info that she had to email my request higher up and I should probably hear something Tuesday. I heard nothing May 28 so I emailed again to which she said when I hear something you will hear something. I emailed her again asking how long it normally takes. If theres a number to call because nobody ever answers the ******************************************** back. Its been two days with no response, and I dont know what to do. Ive sent pictures of the work being done, completion, issues along with the crack.
              Read More
              Read 3 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David H

              01/03/2024

              This company is the worst to work with. They send cracked and broken parts. And fail to tell you to buy other parts. Then all they say is sorry. But you still have to pay and it takes forever to get parts from ****** ! If they would just put all the parts you need in the box.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Central California & Inland Empire Counties

              More Info on Local BBB

              BBB Reports On

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