719 Customer Reviews
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Review from michael c
1 star08/23/2024
I bought a lamp from their website, but it turned out to be defective and not working. When I contacted their service representative, they sent me repair instructions and asked me to fix it myself.
Homary Response
08/24/2024
Thank you for taking your precious time to leave your review, Customer.We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.After checking, we are sorry we fail to find your order information. Would you please kindly tell us your order number, or you can call us to look for our customer agent *****, or email us put our customer agent's name "*****" attention, then he will surely get back to you and work out a proper solution on your case?Email: ********************************** (All the Customer)*************** (US Customer Contact ************************************* (UK Customer ***************************** social engagement team.Review from Tina L
5 stars08/17/2024
Great customer service, I'm happy with the process. I decided the product wasn't for me due to the size, so the customer team offered positive solution. I appreciate they made this process painless.Homary Response
08/19/2024
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience. We look forward to welcoming you back again soon! Whatsapp:+1-909-808-9057 Email us: [email protected] Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)Review from Hanne B
5 stars08/14/2024
I recently had a fantastic experience with **** when I ordered a TV console. Unfortunately, the first one arrived damaged, but **** handled everything like a pro. The process of getting a replacement was incredibly smooth from start to finish. Their customer service team was super responsive and genuinely concerned about making things right. They quickly arranged for a new console to be sent out and made sure it arrived at the perfect time. I was really impressed with how efficiently they managed everything and kept me updated throughout. Overall, despite the initial hiccup, **** turned what could have been a frustrating experience into a breeze. Id definitely recommend them for their excellent service and hassle-free process!Homary Response
08/15/2024
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.We look forward to welcoming you back again soon!Whatsapp:*************** Email us: ********************************** Call us: *************** / **************** (Toll-free within the ** and **)Review from Gavin R
5 stars08/12/2024
Good showroom experience. ***, salesman, was helpful & didn't crowd us. Prices are competitive with "the other store". Delivery made to fit our schedule. With high tech used, we were able to see where truck was ?? ***************** ****, kept us in the loop so we could plan our time on delivery day?? ************** driver ************ helper (his dad), were very good?? It was evident they were experienced furniture movers. They were very cour?te?ous & pleasant?? All in all, we had a very positive experience & would gladly recommend HomeZone to friends and family.Homary Response
08/13/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the US and UK)Review from Brendan M
5 stars08/09/2024
Very cooperative team I have a problem with my product delivery which has been solved now by ***** great customer service ????Homary Response
08/10/2024
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.We look forward to welcoming you back again soon!Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Christopher G
1 star08/08/2024
This company is outrageous! I called to inquire about three items and told the representative I only wanted one of the items. They shipped all three and build my credit card for $2,100! They said they are not taking anything back even though this was their error!I strongly recommend you avoid doing business with this companyHomary Response
08/10/2024
Thank you for taking your precious time to leave your review, Customer.We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.We will start an investigation on your case, and a proper solution will surely be provided to you, since you are our priority, and we would like to make you satisfied and receive a good customer ****************************** social engagement team.Review from Darry P
5 stars08/07/2024
The customer support is great and they communicate with kindness and respect if you have any issues with your order be sure the customer support will resolve that and make you happyHomary Response
08/10/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the US and UK)Review from Ronna W
5 stars08/02/2024
I failed to enter my new address when I placed an order with ******. I contact them and received very positive help. ******* was very kind and helpful. Wonderful company!Homary Response
08/03/2024
Thank you for taking the time to share your experience with us! We're over the moon to hear that youre happy, Customer.Furthermore, we really appreciate you taking the time out to share your experience with us and we agree, ******* is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Homary social engagement team:)Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Kenneth L
5 stars07/30/2024
I am trying to make a warrenty claim. Very helpful on chat. Seems straight forward and to date easy.Homary Response
07/31/2024
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite! Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.We look forward to welcoming you back again soon!Whatsapp:*************** Emailus:********************************** Callus:*************** /****************(Toll-freewithintheUSandUK)Review from Sheila L
5 stars07/29/2024
**** as a manager has been helpful with getting a defective light replaced and has been very quick with getting responses and keeping me informed.Homary Response
08/01/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!
Whatsapp:*************** Email: **********************************
Call us: *************** / **************** (Toll-free within the ** and **)
Homary Response
08/01/2024
Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.We look forward to serving you again in the near future!Whatsapp:*************** Email: ********************************** Call us: *************** / **************** (Toll-free within the ** and **)
Customer Review Rating
3.58/5stars
Average of 719 Customer Reviews
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